What does our CDM® – Complete Drive Management have to offer?
With this service, SEW‑EURODRIVE records every item of your drive technology components, whether installed or in storage. This means looking at all your drive technology with a view to optimizing storage and variants, ensuring compliance with legal requirements (e.g. changes to standards) and even making availability commitments that are measured in hours. The modular design of CDM® – Complete Drive Management gives you the option of choosing between various service packages. You can decide to implement CDM® directly via the CDM® advanced service package or in stages using CDM® standard and a subsequent upgrade.
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Your requirements
Our services
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Data collection by SEW-EURODRIVE |
Data collection by customer |
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CDM® standard |
CDM® advanced |
CDM® standard data |
CDM® advanced data |
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Recording drive technology components, including CDM® component identification and photographic record |
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| Checking the installation situation |
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| Drawing up recommended actions |
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| Analyzing the installation space |
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| Implementing customer-specific switchover guidelines |
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Creating order templates for each drive technology component (e.g. materials held in store at SEW-EURODRIVE) |
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Developing and implementing response scenarios (e.g. delivering spare CDM® components within hours 24/7) |
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Data management in CDM®, including for product updates or changes to normative rule sets |
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Creating the structure for the customer system in CDM® in line with the customer's specifications |
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Creating the link between the SEW serial number, CDM® component number, functional location, and material and equipment number |
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Creating an overview of the variance in the equipment installed and/or drive technology components in storage to help in optimizing stock levels and reducing drive variants |
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| One-time course to train the customer in using CDM® |
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| Creating a "digital service booklet" for each CDM® component |
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Processing of CDM® database messages (customer to SEW-EURODRIVE):
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Overview of drive technology components installed and potentially in stock |
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Drive-specific documentation for each CDM® component (e.g. operating instructions, wiring diagram, service history spare parts lists, etc.) available via one click |
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References
