What does our Repair service offer you?
With our repair service, we offer various services, such as emergency repair, function repair and new-value repair with a 24-month or 36-month liability for deficiencies applying to entire drive. This also applies to products from other manufacturers. And if it has to go fast: Order a repair by rush order or our on-site repair. Of course, modifications are also possible within the scope of our repair service if your drive technology has to comply with changed plant conditions.
Your requirements
Repair
cost-optimized, flexible, manufacturer-neutral to restore function and to increase availability with an extended warranty for defects
Overhaul
as a preventive measure for maximum safety
Modification
for optimum adaptation to changed system conditions and environmental influences
Our services
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New-value repair +12 |
New-value repair |
Function repair |
Emergency repair |
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| Electromechanics |
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| Industrial gear units |
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| Electronics |
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| Liability for deficiencies |
36 months applying to entire drive technology component |
24 months applying to entire drive technology component |
24 months applying to service, including parts replaced |
Exclusion of liability for deficiencies |
| Restoration of function |
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For a limited period |
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| Inspection of all drive technology components (e.g. gear units, motors, frequency inverters) |
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| Removal of parts subject to wear (e.g. rolling bearings, sealing elements, electrolytic capacitors) |
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| Removal of defective parts and peripherally affected parts |
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| Inspection and diagnostics of the defective parts to see if they can be reused and reworked. Agreement regarding the use of new spare parts in consultation with the customer |
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| Reworking of the defective parts (if possible) |
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| Installation of the reworked parts as well as any new spare parts |
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| Installation of the new spare parts |
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| Removal and disposal of the oil in the gear unit (excluding electronics) |
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| Filling the gear unit with fresh oil according to the operating instructions (excluding electronics) |
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| Inspection of all electrical components with an impulse voltage tester, and replacement if defective |
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| Reconditioning of the exterior surfaces of the drive technology component before painting, and painting of the drive technology component (excluding electronics) |
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| Final inspection of the assembly, including functional check |
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| Modification or extension of the function (e.g. retrofitting anti-corrosion measures, activating different technology levels) |
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| Repair within 1–3 days by rush order (by arrangement) |
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| On-site repair at the customer’s premises |
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| Use of the following high-quality and durable individual components | ||||
| Premium Sine Seal: oil seal with sinusoidal sealing lip on the motor |
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| Premium fluorocarbon rubber oil seal on the gear unit (output shaft) |
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| Premium gear oil: GearOil by SEW-EURODRIVE for higher gear unit performance |
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The services listed above apply to all drive technology components from SEW-EURODRIVE and to other manufacturers’ components by arrangement. |
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Your benefits
Examples for repairs
On-site repair
Electronics repair
