SEW-EURODRIVE GmbH & Co KG (hereinafter: SEW-EURODRIVE) thanks you for visiting our website and for your interest in our products and our company. The privacy and protection of your personal data is important to us and we take this into account in all our business processes. We therefore process your personal data by taking the applicable data protection regulations into account, in particular the requirements of the EU General Data Protection Regulation (GDPR).
On this website, we provide you with information on data processing for all processing steps at SEW-EURODRIVE. Please select in the below table for which processing step you would like to receive more detailed information. Please contact our data protection officer at firstname.lastname@example.org if you have any questions or suggestions. The following information is available:
The "controller," as defined by Article 4, No. 7 of the GDPR is SEW-EURODRIVE GmbH & Co KG, Ernst-Blickle-Str. 42, 76646 Bruchsal, Germany, tel. +49 7251 75-0, fax +49 7251 75-1970, e-mail email@example.com . If you have questions about how we process your personal data or about data protection in general, please contact our data protection officer at the aforementioned address or by e-mail at firstname.lastname@example.org .
I. Definition of personal data
Personal data is defined as all information that relates to an identified or identifiable natural person. This includes, for example, your name, your (business) contact details, your phone number or e-mail address and relationship to a company, and your interactions/activities with us.
When you use our website, personal data in the form of information about your use of our website, for instance, may be processed. This includes, for instance, connection data or sources retrieved by you. This information is usually collected by using log files and cookies.
In the case of applications, personal data includes your name, your (business and private) contact information, your address, hobbies or information about sicknesses and your tax status (with your religion). We shall treat all information you send us, in addition to your resume, if applicable also your picture, any information about your health condition or other private information as application data.
II. Data protection information for the http://www.sew-eurodrive.de & http://www.sew-eurodrive.com websites
In the following, SEW-EURODRIVE, the owner of the http://www.sew-eurodrive.de and http://www.sew-eurodrive.com websites would like to give you an overview of how we ensure the protection of your personal data on our website and further online contact forms, and which type of personal data we process for which purposes and to which extent.
1. Data processing – Offers on our website
When you visit our website, information of a general nature is recorded automatically. This information (server log files) includes the type of web browser, the operating system used, the domain name of your internet service provider and the like. In addition, the IP address is transmitted and used to utilize the service you requested. This information is required from a technical point of view in order to correctly provide you with the requested information of websites and is mandatory when using the internet. The log file data is immediately anonymized or deleted by us. The legal basis for this is Article 6(1)(1)(f) GDPR.
If you use any services offered on our website, further personal data may be collected from you. We process this data to the extent necessary to provide the services you requested. In addition, you may create further personal data voluntarily. We describe the legal basis in the following individually presented functions and offerings. Your data be kept confidential by us and deleted or blocked within the context of the legal provisions.
If you send us an inquiry by e-mail, we collect data you provide for processing your inquiry and fulfill your requests, if applicable. The legal basis for both cases is Article 6(1)(1)(f) GDPR.
There be no further processing of your data by us or any other company beyond this purpose, with the exception of the use as described below, unless a statutory authorization applies or you have provided the corresponding consent.
If you provide us with your contact details in the context of concluding an agreement or via registration at our customer portal, please take note of the information on data protection mentioned under III..
2. Safety notes
We take technical and operational security measures on our websites to protect personal data stored by us against access by third parties, loss or misuse, and to enable secure data transfer.
We would like to point out that due to the structure of the internet, unintentional data access by third parties may occur. It is therefore also your responsibility to protect your data by encryption or any other method against misuse. Without the corresponding security measures, especially data that is transmitted without encryption, including by e-mail, may also be read by third parties.
3 Customer and online support
In our online support account at https://www.sew-eurodrive.de/de_de/online_support/, you have the option to interact with us comprehensively. Once you register, you will have access to many functions and services of SEW-EURODRIVE. The processing purposes and processed data can be ascertained from the individual functions, e.g. drawing up sales contracts, requesting the delivery status or carrying out troubleshooting.
The legal basis for your registration with online support is Article 6(1)(1)(b) GDPR. Please note our supplementary data protection notice under III. regarding ordering specific services and further processing of your data.
4 Advertising mailings
If you have given your consent (e.g. via the following link www.sew-eurodrive.de/consent), or if we received your contact details as part of concluding an agreement, we may send you information about products and services by e-mail. The processing takes place based on your consent; for more information on how your data is used for advertising purposes if there is a business relationship, please see below under No. III) 1) c.
You may, of course, revoke your consent to receive advertising mailings, or object to the use for advertising purposes, at any time. The simplest way to withdraw your consent is to visit this link www.sew-eurodrive.de/consentor send us an e-mail at email@example.com .
5 Use of external links
Our websites contain links to other websites from other providers. SEW-EURODRIVE is not responsible for the data protection policies or the content of these other websites.
Our website uses so-called cookies. Cookies are small text files that are stored on your end device and that are saved by your browser. They are used to make our offerings more user-friendly, effective and secure. We use so-called temporary cookies that are automatically deleted once you close your browser ("session cookies"), as well as persistent (permanent) cookies.
You have the choice to approve that cookies are set. You can make changes in your browser settings. As a rule, you have the choice to select whether you accept all cookies, would like to be informed when cookies are set or disallow all cookies. If you choose the latter variant, you may not be able to use our offering to its full extent.
When using cookies, a distinction is made between required cookies and cookies used for additional purposes (measuring access figures, advertising purposes).
b) Cookies required when using the website
We use session cookies on our websites which are required to use our websites. This includes cookies that enable us to recognize you while you are visiting the site during a single session. These session cookies contribute to safe use of our offering by, for instance, enabling you to use the online support functions.
Below is an overview of the cookies which we set on receiving your consent when you start using our website. An opt-out option is available for every explanation of the use. These are cookies which record user behavior on our website as well as cookies used for advertising purposes.
The use of tracking cookies enables us to analyze how you use our website and to make improvements. We can either collect anonymous usage statistics or use functions to recognize users returning to our website and thus allocate user processes to an internally assigned ID (pseudonym). This allows us to record access to our website and to analyze it systematically.
Specifically, we use the following tracking cookies:
(a) Compiling user statistics with etracker
Services of etracker GmbH based in Hamburg, Germany ( www.etracker.com) are used on this website to analyze utilization data. In this context, cookies are used to enable a statistical analysis of the utilization of this website by its users, and to display utilization-related content or advertising. etracker cookies do not include any information that would make it possible to identify a user.
The data generated is processed and stored on our behalf by etracker exclusively in Germany and is therefore subject to the strict German and European data protection laws and standards. etracker has been tested and certified by an independent institute in this respect and has been awarded the ePrivacyseal data protection quality seal.
The data is processed on the basis of the legal provisions of Article 6(1)(f) (legitimate interests) of the EU General Data Protection Regulation (GDPR). Our objective as defined by the GDPR (legitimate interests) is to analyze the use of our website and regularly optimize our online offering, as well as our web appearance in order to make it more interesting to you as a user by means of the statistical reports acquired. Since the privacy of our visitors is very important to us, any data that may allow for a reference to an individual person, such as the IP address, login and device identifications, is anonymized or pseudonymized as quickly as possible. There is no other utilization, combination with other data of etracker or dissemination to third parties.
You may object to the above data processing at any time, as far as it is related to personal data:
I object to data processing by etracker on this website here
Your Opt-out was successful!.
You can find more information about data protection at etracker here.
(b) Creation of user statistics by SEW-EURODRIVE
In addition, we use our own internally developed tool to analyze the use of our website and to enable us to improve our website regularly. With the acquired statistical reports, we are able to improve our offering and make it more interesting for you as a user. During this process, we use an anonymization function. The legal basis for the creation of these analyses is Article 6(1)(1)(f) GDPR. Within the scope of the analysis, cookies are saved on your end device. Information that has been collected in this manner is saved by us exclusively on our server in Germany.
Preventing company-related tracking so that we can also collect general data is possible if you object to tracking using the tool of SEW-EURODRIVE at the following link. If you do not want any type of analysis during use via your end device, object to tracking with the SEW-EURODRIVE tool here
Your Opt-out was successful!.
Specifically, the following cookies are used for advertising purposes:
(a) Use of Google Remarketing
We use the service of Google AdWords to draw attention on external websites to our attractive products by using advertising tools (so-called Google adverts). These advertising tools are delivered by Google by means of so-called "ad servers." Ad server cookies that allow for the analysis of performance parameters are used in this process, e.g. ad impressions, clicks and conversations. This allows us to determine how successful individual advertising measures are in relation to the data of the advertising campaigns. If you access our website via a Google ad, Google AdWords will save a cookie on your end device. These cookies usually become invalid after 30 days and are not intended to identify you personally. With this cookie, the following analysis values are usually saved:
- Unique cookie ID
- Number of ad impressions per placement (frequency)
- Last impression (relevant to post-view conversions)
- Opt-out information (marking that the user no longer wants to be addressed)
These cookies allow Google to recognize your internet browser. If a user visits certain pages of a website of an AdWords customer and the cookie that has been saved on his end device has not expired, Google and the customer can detect that the user has clicked the advertisement and was forwarded to this site. Each AdWords customer is assigned a different cookie. Cookies can therefore not be tracked via the websites of AdWords customers. In the above advertising measures, our company does not collect or process any personal data itself. We are only provided with statistical analyses by Google. These analyses allow us to identify which of the deployed advertising measures are particularly effective. We do not receive any further data from the deployment of advertising measures, and, in particular, we are not able to identify users based on this information. The legal basis for processing your data is Article 6(1)(1)(a and f) GDPR.
Your browser automatically establishes a direct connection to the Google server based on the marketing tools deployed. Please note that Google may process data outside of the area of the European Union. Google has subjected itself to the EU-US Privacy Shield, https://www.privacyshield.gov. In addition, we cannot influence the extent and further processing of data that has been collected by Google deploying this tool and therefore provide information based on our current state of knowledge:
Google receives the information that you have visited the corresponding page of our website or have clicked one of our advertisements by including tracking tools. If you are registered with a Google service, Google can allocate the visit to your account. Even if you have not registered with Google or are not logged in, it is possible that the provider finds out and saves your IP address. With the company's remarketing technology, users who have already visited our website and online services and shown interest in our products will have displayed further related advertisements on other websites in the Google Partners network. You can find more information about data protection at etracker here: http://www.google.com/intl/de/policies/privacy/ and https://services.google.com/sitestats/de.html
If you do not wish to have advertising displayed that is targeted to your interests in the future, you can deactivate cookies in your browser or inform Google about this by going to the following link: https://www.google.com/settings/ads/onweb/. Alternatively, you may object to Google retargeting by visiting the website of the Network Advertising Initiative (NAI): http://optout.networkadvertising.org.
(b) Use of Marketo
On this website, we use the service of Marketo Inc ("Marketo"). Thereby cookies are used, which are saved on your end device and which enable an analysis of your use of the website. For this purpose, profiles are created under a pseudonym. During this process, your IP address is anonymized immediately. The analysis of your use of the website serves the purposes of displaying use-related content and interest-based advertising.
The information concerning your use of the website which is generated by the cookie is transferred on our behalf to a server of Marketo within the EU and saved there. In individual cases, the data may also be transferred to servers in the USA for advertising-related use and saved there. In order to guarantee the appropriateness of the data protection level, Marketo has agreed to abide by the EU-US Privacy Shield https://www.privacyshield.gov/EU-US-Framework. In addition, the standard contractual clauses of the EU Commission have been agreed with Marketo.
The data processing takes place on the basis of the legal provisions of Article 6(1)(1)(f) EU General Data Protection Regulation (GDPR). Our objective as defined by the GDPR (legitimate interest) is to analyze the use of our website and regularly optimize our online service and web presence in order to make it more interesting to you as a user by means of interest-based content and advertising through the analyses obtained.
You may object to this data processing at any time by clicking here.
7 Embedded third-party services
a) Embedded YouTube videos on our website
On individual websites we have embedded YouTube videos that are saved at http://www.youtube.com and can be played back directly on our website. These videos are included in the "extended data protection mode," i.e. no data about you as a user will be transmitted to YouTube unless you not play back the videos. The below data is only transmitted when you play back the videos. We cannot influence this data transmission.
By playing back the embedded videos, YouTube receives the information that you have accessed the corresponding page on our website, and it is furthermore possible that other data is transmitted to YouTube of which we have no knowledge. This will occur regardless of whether YouTube has provided a user account through which you have logged in or if no user account exists. If you are logged into YouTube, your data will be directly allocated to your account. If you do not want this allocation to your profile with YouTube, you must log out before you activate the button. YouTube saves your data as utilization profiles and uses it for the purposes of advertisements, market research and/or the needs-compliant design of its website. Such an analysis can be carried out (even for users that are not logged in) especially for providing needs-compliant advertisements and to inform other YouTube users about your activities on our website. You have the right to object to the creation of these user profiles. Such requests must be addressed to YouTube.
Please see the data privacy statement of YouTube for further information on the purpose and extent of data collection and processing. This is also where you will find further information about your rights and setting options to protect your privacy: https://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the US and has subjected itself to the EU-US Privacy Shield, https://www.privacyshield.gov.
b) Google Maps
This page uses the Google Maps service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
It is necessary to store your IP address in order to use the functions of Google Maps. This information is normally sent to a Google server in the US and stored there. The provider of this page cannot influence this data transmission. If you are logged into your Google account, Google can merge the user data with other data and assign it to your account.
Google Maps is used in the interest of providing an attractive online offering and helping to easily find the locations given on our website. This constitutes a legitimate interest within the meaning of Article 6(1)(f) GDPR.
To find out more about how your user data is processed, see the Google data protection declaration: https://www.google.de/intl/de/policies/privacy/ .
8 SEW-EURODRIVE profiles on social networks
a) Facebook fan page
For the information services offered here, we use the technical platform and services of Facebook Ireland Ltd., 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland. We hereby inform you that use of our Facebook page at https://www.facebook.com/sew.antriebstechnik and its functions is at your own risk. This applies, in particular, to the use of interactive functions (e.g. Comment, Share, Rate).
When you visit our Facebook page, Facebook records, among other things, your IP address as well as additional information which is found on your end device in the form of cookies. This information is used to supply us as the provider of the Facebook pages with statistical information about the use of our Facebook page (so-called Facebook “insights”). Facebook provides more information at the following link: http://de-de.facebook.com/help/pages/insights.
The data collected in this context is processed by Facebook Ltd. and may be transmitted to countries outside the European Union, in particular the US. Facebook is certified under the EU-US Privacy Shield ( www.privacyshield.gov), which corresponds to a data protection level equivalent to that in the EU.
Facebook describes which information it receives and how it uses it in general terms in its Data Use Guidelines. They also provide information about how to contact Facebook and how to change your advertising settings. The Data Use Guidelines are available at: http://de-de.facebook.com/about/privacy/. The full Facebook Data Use Policy is available here: https://de-de.facebook.com/full_data_use_policy. The following Facebook Support pages provide details on how to manage and delete existing information about you: https://de-de.facebook.com/about/privacy#
Facebook does not conclusively and clearly state, nor do we know, the extent to which Facebook uses data from your visit to the Facebook pages for its own purposes, the extent to which activities on the Facebook pages are allocated to individual users, for how long Facebook stores this data and whether data from a visit to the Facebook page is passed on to third parties. Data processing by Facebook may vary depending on whether you are registered with, and logged into, Facebook, or whether you access the site as a non-registered and/or not logged in user.
When you access a Facebook page, or make a contribution, the IP address allocated to your end device is transmitted to Facebook. According to Facebook, this IP address is anonymized (for “German” IP addresses) and deleted after 90 days. In addition, Facebook saves information about the end devices of its users (e.g. as part of the “Log-in notification” function); this may allow Facebook to allocate IP addresses to individual users. If you as a user are currently logged into Facebook, a cookie containing your Facebook ID is currently saved on your end device. This enables Facebook to track that you have visited this page and how you used it. This also applies to all other Facebook pages. With the help of Facebook buttons embedded in websites, Facebook can record your visits to these websites and allocate them to your Facebook profile. Based on this data, contents or advertising can be tailored to you.
If you want to avoid this, you should log out of Facebook or disable the “stay logged in” function, delete any cookies on your device and restart your browser. This deletes Facebook information, which can be used to identify you. You can thereby use our Facebook page without disclosing your Facebook ID. If you try to use the page's interactive functions (Like, Comment, Share, Messages, etc.), a Facebook login screen is displayed. After you log in, Facebook can again identify you as a specific user.
In addition to this, we as the provider of the information service only collect and process the data from your use of our service which you provide and which requires interaction. For example, if you ask a question which we can only answer by e-mail, we will save your information in accordance with our General Data Protection Principles, as described in our Data Protection Declaration. The legal basis for processing your data on the fan page is Article 6(1)(1)(f) GDPR.
You can contact either us or Facebook to exercise your rights as the data subject. If a party is not responsible for providing a reply, or must receive information from the other party, we or Facebook will forward the query to the relevant other party. Please contact Facebook directly for any queries concerning the setting up of your profile, the processing of your data when using the website and insights (see above for the link). If you have any questions regarding how we process your interaction with us on this site, please do not hesitate to contact us at firstname.lastname@example.org .
If you have any questions regarding our information offering, please do not hesitate to contact us by using the above contact details. The concept underlying the offer is available at https://www.facebook.com/sew.antriebstechnik. For more information on Facebook and other social networks, and how you can protect your data, see www.youngdata.de.
b) Other sites on social media platforms
We also maintain sites on other so-called social media platforms. We also have sites with the following providers: