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Easy product selection thanks to Online Support
For PRG Präzisions-Rührer GmbH, an efficient sales process is of utmost importance. Thanks to the digital customer portal Online Support from SEW-EURODRIVE with its user-friendly product selection, this process is significantly simplified. With just a few clicks, gear motors can be selected, configured, and the delivery time and customer-specific net price can be viewed, allowing work to continue seamlessly.
Efficient product selection just a few clicks away
Matthias Ridder, Sales manager at PRG Präzisions-Rührer GmbH 
Matthias Ridder, Sales manager at PRG Präzisions-Rührer GmbH - Customer: PRG Präzisions-Rührer GmbH in Warburg/Westphalia
- Application: Agitators and systems
- Sector: Agitator technology
- Further information about our customer: The company was founded in 1981 and is a world-leading provider of agitator technology with over 40 years of experience. The more than 150 employees design and manufacture products and technologies for industries such as cosmetics, chemicals, and biotechnology. 50 % of the orders are exported abroad. Matthias Ridder, Sales Manager at PRG Präzisions-Rührer GmbH, emphasizes: "Our agitator technology is very durable, and we deliver to various countries. Therefore, we appreciate SEW-EURODRIVE as a supplier for their global service capability and the durability of their drive technology."
Trouble-free stirring 
Trouble-free stirring - Digital product selection and configuration
- Direct availability of all necessary information
- Easy handling of the system
- Quick and precise selection of drive technology
Marco Götte uses the product configurator from SEW-EURODRIVE 
Marco Götte uses the product configurator from SEW-EURODRIVE - Efficient product selection with just a few clicks: Once a suitable gear/motor combination is found, further details such as design or installation type can be added.
- Up-to-date prices in Online Support: Online Support shows up-to-date prices, enabling a quick response to customer inquiries.
- Seamless integration into the ordering process: Information can be seamlessly integrated into the ordering process, including further processing in the shopping cart.
- Easy further processing in the shopping cart: In the shopping cart, products can be further processed, order references entered, and delivery methods and dates selected.
Easily selected, quickly delivered 
Easily selected, quickly delivered - Maximum flexibility and efficiency
- Efficient avoidance of unnecessary storage costs
- Quick response to customer inquiries
- User-friendly interface and numerous functions
Online Support drives digital innovation
In the course of digitalization, SEW-EURODRIVE has introduced the Online Support customer portal at PRG Präzisions-Rührer GmbH. It offers comprehensive functions for digital product selection and configuration. The Online Support enables PRG Präzisions-Rührer GmbH to respond quickly and efficiently to customer inquiries. The platform provides a user-friendly interface and numerous features that simplify and accelerate the ordering process. SEW-EURODRIVE plans to further expand the offerings in Online Support. With additional activities in the areas of "Planning & Engineering," even more functions and tools will be provided to assist customers in selecting and ordering the appropriate drive technology.
Opinions of our customers
Matthias Ridder, Sales manager at PRG Präzisions-Rührer GmbH"Our agitator technology is very durable, and we deliver to various countries. Therefore, we appreciate SEW-EURODRIVE as a supplier for their global service capability and the durability of their drive technology."
Marco Götte, Sales representative at PRG Präzisions-Rührer GmbH"Online Support not only helps me select the desired drives but also shows up-to-date prices. This allows me to respond very quickly to customer inquiries."
